---
title: MO® Compliance Chat | Human resource development (3)
description: Human resource development | MO® Compliance Chat (3)
---

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# The Model Office Blog

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## [#RegTech and the definition of advice](https://resources.model-office.co.uk/regtechandadvice)

 \[fa icon="calendar'\] Feb 28, 2017, 11:32:53 AM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Constructive compliance](https://resources.model-office.co.uk/topic/constructive-compliance), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca), [advice](https://resources.model-office.co.uk/topic/advice), [mifid](https://resources.model-office.co.uk/topic/mifid), [HMT](https://resources.model-office.co.uk/topic/hmt)

[\[fa icon="comment"\] 0 Comments](https://resources.model-office.co.uk/regtechandadvice#comments-listing)

We have a new duck in town, HMT have now placed their stake in the MiFID advice definition camp and thus we now have a clear and transparent definition when advice is advice and not as the case maybe.

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## [Benchmarking regulatory papers and good outcomes](https://resources.model-office.co.uk/unlockregulatoryreporting)

 \[fa icon="calendar'\] Feb 16, 2017, 1:03:09 PM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [Soft compliance](https://resources.model-office.co.uk/topic/soft-compliance), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca), [Roboadvice](https://resources.model-office.co.uk/topic/roboadvice), [Finovate](https://resources.model-office.co.uk/topic/finovate), [FCA papers](https://resources.model-office.co.uk/topic/fca-papers)

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 Benchmarking professional development within the retail financial service industry means calibrating the FCA directives within Model Office’s (MOs) algorithm. In our blog [FCA project Innovate, regulatory resources and RegTech development](https://preview.hs-sites.com/_hcms/preview/content/4666887411?portalId=1686566&preview_key=dpwoljzU) we detailed some of the FCA papers that MO’s algorithm assesses and incorporates into the regulatory and business development benchmarking.

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[![](https://resources.model-office.co.uk/hubfs/C4JgPPiWEAEanfw.jpg)](https://resources.model-office.co.uk/finovateeurope17)

## [Finovate Europe 2017, Innovation, Creativity and RegTech](https://resources.model-office.co.uk/finovateeurope17)

 \[fa icon="calendar'\] Feb 9, 2017, 11:58:37 AM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [Soft compliance](https://resources.model-office.co.uk/topic/soft-compliance), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca), [Roboadvice](https://resources.model-office.co.uk/topic/roboadvice), [Finovate](https://resources.model-office.co.uk/topic/finovate)

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## [RegTech, RoboTech and suitability](https://resources.model-office.co.uk/regtechandrobotech_suitability)

 \[fa icon="calendar'\] Feb 7, 2017, 12:57:36 PM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [Soft compliance](https://resources.model-office.co.uk/topic/soft-compliance), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca), [Roboadvice](https://resources.model-office.co.uk/topic/roboadvice)

[\[fa icon="comment"\] 0 Comments](https://resources.model-office.co.uk/regtechandrobotech_suitability#comments-listing)

The problem with regulatory compliance and business development is it’s a bit like hurdling in the dark: you just don’t know if your strategy will protect against the constant stream of regulatory directives, compliance costs and market risks.

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[![](https://resources.model-office.co.uk/hubfs/fca-1-730x438.jpg)](https://resources.model-office.co.uk/mo-product-update-13)

## [FCA project Innovate, regulatory resources and RegTech development](https://resources.model-office.co.uk/mo-product-update-13)

 \[fa icon="calendar'\] Jan 31, 2017, 3:54:02 PM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [Soft compliance](https://resources.model-office.co.uk/topic/soft-compliance), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca)

[\[fa icon="comment"\] 1 Comment](https://resources.model-office.co.uk/mo-product-update-13#comments-listing)

 Launched with plenty of fanfare, the FCA’s project innovate has its Sandbox live with 24 accepted participants playing in its regulatory safe harbour and testing innovative services, products and business models in a live environment. The FCA TechSprint initiative is also live where app developers meet and are challenged over two days to create a prototype technology for streamlining business operations and regulatory reporting.

With all this creativity in play, when we were asked into the FCA to ‘kick the tires’ around the sandbox, we thought that the regulator should walk its talk and create a digital diagnostic platform that allows firms to see if they are hitting the regulatory bases and also assess how they are competing in a highly competitive market. ‘Good idea’ said the FCA, ‘But’ (there’s always a but) ‘we can’t be seen to be prescriptive’.

[Read More \[fa icon="long-arrow-right"\]](https://resources.model-office.co.uk/mo-product-update-13)

[![](https://resources.model-office.co.uk/hubfs/Screen%20Shot%202017-01-05%20at%2017.49.57.png)](https://resources.model-office.co.uk/mo-product-update-12)

## [#RegTech and building a digital client engagement frame work](https://resources.model-office.co.uk/mo-product-update-12)

 \[fa icon="calendar'\] Jan 10, 2017, 2:50:33 PM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Constructive compliance](https://resources.model-office.co.uk/topic/constructive-compliance), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca)

[\[fa icon="comment"\] 0 Comments](https://resources.model-office.co.uk/mo-product-update-12#comments-listing)

---

 

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[![](https://resources.model-office.co.uk/hubfs/Screen%20Shot%202016-12-07%20at%2015.40.51.png)](https://resources.model-office.co.uk/mo-product-update-8-0-0-1)

## [Model Office - MO product update #8 Algorithm v Intuition](https://resources.model-office.co.uk/mo-product-update-8-0-0-1)

 \[fa icon="calendar'\] Dec 7, 2016, 4:02:16 PM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca), [algorithm](https://resources.model-office.co.uk/topic/algorithm), [intuition](https://resources.model-office.co.uk/topic/intuition)

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With the rise of Artificial Intelligence (AI) as a marketing and sales engine for various industries and it’s potential to replace human labour, we are now entering an uncertain time for business and its people development.

[Read More \[fa icon="long-arrow-right"\]](https://resources.model-office.co.uk/mo-product-update-8-0-0-1)

[![](https://resources.model-office.co.uk/hubfs/58194950-gears-and-gamification-mechanism.jpg)](https://resources.model-office.co.uk/mo-product-update-7-0-0)

## [Model Office - MO product update #7 MO and the gamification of compliance](https://resources.model-office.co.uk/mo-product-update-7-0-0)

 \[fa icon="calendar'\] Dec 2, 2016, 1:40:32 PM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca)

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---

 

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[![](https://resources.model-office.co.uk/hubfs/Screen%20Shot%202016-11-23%20at%2020.21.29.png)](https://resources.model-office.co.uk/mo-product-update-6-0)

## [Model Office - MO product update #6 MO Selected for Finovate](https://resources.model-office.co.uk/mo-product-update-6-0)

 \[fa icon="calendar'\] Nov 29, 2016, 3:38:55 PM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca)

[\[fa icon="comment"\] 0 Comments](https://resources.model-office.co.uk/mo-product-update-6-0#comments-listing)

---

We had great news this month, **MO** has been selected to demonstrate it’s FinTech and RegTech features and benefits at the world's largest FinTech Expo **Finovate** in London February 7th – 8th 2017.

[Read More \[fa icon="long-arrow-right"\]](https://resources.model-office.co.uk/mo-product-update-6-0)

[![](https://resources.model-office.co.uk/hubfs/Screen_Shot_2016-06-16_at_10.33.04.png)](https://resources.model-office.co.uk/mo-product-update-5-0)

## [Model Office and the case for constructive compliance](https://resources.model-office.co.uk/mo-product-update-5-0)

 \[fa icon="calendar'\] Nov 22, 2016, 11:17:12 AM / by [Chris Davies](https://resources.model-office.co.uk/author/chris-davies) posted in [Benchmark, compliance, client centric](https://resources.model-office.co.uk/topic/benchmark-compliance-client-centric), [Financial regulation](https://resources.model-office.co.uk/topic/financial-regulation), [Financial business development](https://resources.model-office.co.uk/topic/financial-business-development), [fintech](https://resources.model-office.co.uk/topic/fintech), [Human resource development](https://resources.model-office.co.uk/topic/human-resource-development), [client engagement](https://resources.model-office.co.uk/topic/client-engagement), [regtech](https://resources.model-office.co.uk/topic/regtech), [Risk management](https://resources.model-office.co.uk/topic/risk-management), [Soft compliance](https://resources.model-office.co.uk/topic/soft-compliance), [practice management](https://resources.model-office.co.uk/topic/practice-management), [FCA](https://resources.model-office.co.uk/topic/fca)

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---

With the rise of financial digital services the challenge for financial institutions is to meet all regulatory directives around Treating Customer’s Fairly (TCF) Know Your Customer (KYC) and the ‘double lock’ advice suitability (RDR) with appropriate products (MiFID II).

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