The Financial Ombudsman’s compensation limit raise from £150,000 - £350,000 combined with a hard DB pension transfer driven Professional Indemnity Insurance (PII) Market and the December 2019 FSCS interim levy has created the perfect storm for stemming professional development within the industry. Many firms are lacking confidence in their ability to reinvest in their business and people development.
If we worked together in the same office and I offered to make you a cup of coffee and presented you your own cup you have brought in from home or a clean office cup, which one would you choose? It’s pretty obvious you would choose your own cup, why? Because you own it off course, it’s yours! But it's just a coffee cup..