The Model Office Blog

FCA Survey: Understanding the advice market 2025

[fa icon="calendar'] Apr 30, 2026, 3:29:22 PM / by Chris Davies posted in Financial regulation, fintech, client engagement, regtech, Risk management, practice management, FCA, HMT, Data, AI, Risk,, governance, compliance, consumer duty

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At the Consumer Duty Alliance Conference  Manchester, Nick Hulme, FCA’s Head of Department for Advisers, Wealth & Pensions Supervision, highlighted that the regulator sees their 2025 advice market survey as serving a dual purpose: supporting the regulator’s supervision and policy work, while also enabling firms themselves to benchmark their business models, advice processes and outcomes against peers of a similar size and profile.

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FCA Advice Rules Review – Simpler Framework, Higher Expectations on Firms

[fa icon="calendar'] Mar 25, 2026, 1:10:32 PM / by Chris Davies posted in Financial regulation, fintech, client engagement, regtech, Risk management, practice management, FCA, HMT, Data, AI, Risk,, governance, compliance, appointed representative, consumer duty

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The FCA’s consultation on simplifying advice rules is a structural reset for the UK advice market. It is not a dilution of standards. It is a move toward clearer, more proportionate regulation, with Consumer Duty as the anchor.

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The NVIDIA Keynote speech, Agents, Factories and The Move To streamlined, Continuous AI Deployment

[fa icon="calendar'] Mar 20, 2026, 11:50:53 AM / by Chris Davies posted in Financial regulation, fintech, client engagement, regtech, Risk management, practice management, FCA, HMT, Data, AI, Risk,, governance, compliance, appointed representative, consumer duty, NVIDIA

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The recent NVIDIA keynote set out a clear direction for AI. The key message is simple: the industry is moving from building models to running them continuously in real-world use.

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The Consumer Duty and 7 steps to Proof of Value

[fa icon="calendar'] May 12, 2023, 10:54:36 AM / by Chris Davies posted in Financial regulation, Financial business development, fintech, Human resource development, client engagement, regtech, Risk management, practice management, FCA, AI, compliance, consumer duty, artificial intelligence

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The latest FCA review of firm’s consumer duty implementation process has highlighted key concerns across a well-used regulatory tool that of proof of value (POV). Given that evidencing fair value across the Duty’s second outcome is highly subjective this was always going to be a big challenge for adviser firms.

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The FCA 2023 - 2024 Business plan

[fa icon="calendar'] Apr 6, 2023, 3:36:54 PM / by Chris Davies posted in Financial regulation, Financial business development, fintech, Human resource development, client engagement, regtech, Risk management, practice management, FCA, AI, compliance, consumer duty, artificial intelligence

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The FCA's 2023/2024 business plan outlines three key priorities: protecting consumers, ensuring market integrity, and promoting competition. Let's take a closer look at each of these priorities.

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What is generative AI?

[fa icon="calendar'] Mar 8, 2023, 8:47:11 AM / by Chris Davies posted in Financial regulation, Financial business development, fintech, Human resource development, client engagement, regtech, Constructive compliance, Risk management, practice management, FCA, AI, artificial intelligence

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Artificial Intelligence (AI) has come a long way in the past few decades. Today, AI is capable of performing a wide range of tasks, from recognizing objects in images and translating languages to playing games and driving cars. However, one of the most exciting and rapidly developing areas of AI is generative AI, which aims to create new content, rather than simply analysing or recognising existing content.

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Does Artificial Intelligence (AI) really exist in retail financial services? Discuss

[fa icon="calendar'] Sep 17, 2021, 9:17:49 AM / by Chris Davies posted in Financial regulation, Financial business development, fintech, regtech, Risk management, practice management, FCA, advice, HMT, suitability, Data, GDPR, Culture, Enforcement, supervision, audit, Conduct, auto advice, streamlined advice, AI, GRC, governance, compliance

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This is a topic that often comes up across social media and conferences that focus on FinTech developments within retail financial services industry. There is no doubt with the fast growing digital ‘fourth revolution’, we are witnessing rapid build and deployment of tech throughout industry products and services.

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Governance, Risk and Compliance (GRC) and Technology’s Role in the ‘Three Lines of Defence’

[fa icon="calendar'] Aug 12, 2021, 9:30:40 AM / by Chris Davies posted in Financial regulation, Financial business development, fintech, regtech, Risk management, practice management, FCA, advice, HMT, suitability, MiFIDII, Data, GDPR, Culture, Enforcement, supervision, audit, Conduct, auto advice, streamlined advice, AI, GRC, governance, compliance

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Let’s start with the top three challenges firm’s face when it comes to GRC management.

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Why RegTech data matters

[fa icon="calendar'] Jun 25, 2021, 10:45:02 AM / by Chris Davies posted in Financial regulation, Financial business development, fintech, regtech, Risk management, practice management, FCA, advice, HMT, suitability, FAWG, FAMR, MiFIDII, SMCR, Data, GDPR, Chatbot, Culture, Enforcement, supervision, audit, Conduct, AI, Risk,, Accountability, Platforms, PROD, Product governance, digital,, Regulatory, Reporting, resilience, cyberrisk

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We currently have a festival of football with the UEFA European Championship, and you can be assured that each national team coach will be using data analytics to assess their own and opposition teams and players strengths, weaknesses and winning formations.

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The FCA RegData and Digital Regulatory Reporting

[fa icon="calendar'] Jun 11, 2021, 10:59:11 AM / by Chris Davies posted in Financial regulation, Financial business development, fintech, regtech, Risk management, practice management, FCA, advice, HMT, suitability, FAWG, FAMR, MiFIDII, SMCR, Data, GDPR, Chatbot, Culture, Enforcement, supervision, audit, Conduct, AI, Risk,, Accountability, Platforms, PROD, Product governance, digital,, Regulatory, Reporting, resilience, cyberrisk

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As of May 2021, RegData completely replaced Gabriel as the FCA’s platform for data collection after a lengthy roll-out to 52,000 firms and 120,000 users. Firms and their users were moved to RegData in groups, based on their reporting requirements.

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